Welcome to DZ LIFE SCIENCES LLP (“Company”, “we”, “our”, “us”). These Terms and Conditions govern your use of our website www.dzlife.in (“Website”) and the purchase of natural and organic products offered through it.

By accessing or using our Website, you agree to be bound by these Terms.

1. Eligibility

You must be at least 18 years old or accessing the Website under the supervision of a parent or legal guardian.

2. Products and Services

We offer natural, organic, and herbal products. While we strive for accuracy:

• Product descriptions, images, and prices may vary slightly.
• We do not guarantee that all products are suitable for every individual.

Disclaimer: Our products are not intended to diagnose, treat, cure, or prevent any disease. Please consult a healthcare professional before use if necessary.

3. Account Registration

• You may need to create an account to place orders.
• You are responsible for maintaining confidentiality of login credentials.
• We reserve the right to suspend or terminate accounts for misuse.

4. Pricing and Payments

• All prices are listed in INR (Rupee) and include applicable taxes unless stated otherwise.
• We reserve the right to change pricing without prior notice.
• Payments must be made via approved payment methods available on the Website.

5. Order Acceptance and Cancellation

We reserve the right to accept or reject any order. Orders may be cancelled due to:

• Product unavailability
• Pricing errors
• Suspected fraud

If payment has been made, refunds will be processed accordingly.

6. Shipping and Delivery

• Delivery timelines are estimates and may vary.
• We are not liable for delays caused by third-party logistics providers.
• Risk of loss passes to you upon delivery.

7. Returns and Refunds

• Returns are accepted within 5 days of delivery.
• Products must be unused and in original packaging.
• Refunds will be processed after inspection.

Certain items (e.g., perishable goods, opened products) may not be eligible for return.

8. Intellectual Property

All content on this Website (text, images, logos, designs) is the property of DZ LIFE SCIENCES LLP and protected under applicable intellectual property laws. You may not reproduce, distribute, or use content without prior written consent.

9. User Conduct

You agree not to:

• Use the Website for unlawful purposes
• Post false or misleading information
• Attempt to disrupt Website functionality

10. Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for indirect, incidental, or consequential damages.
• Our total liability shall not exceed the amount paid for the product.

11. Health Disclaimer

Natural products may have different effects on different individuals. Always read labels and consult professionals where necessary.

12. Privacy

Your use of the Website is also governed by our Privacy Policy, which explains how we collect and use your data.

13. Governing Law

These Terms shall be governed by the laws of Telangana, Bharat, and any disputes shall be subject to the jurisdiction of courts in Hyderabad.

14. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of the Website constitutes acceptance of the revised Terms.

15. Contact Us

For any questions, please contact us at:

• Email: customerfirst@dzlife.in
• Phone: +91 9963 333 271

By using our Website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.