Welcome to DZ LIFE SCIENCES LLP (“Company”, “we”, “our”, “us”). We are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal information when you use our website www.dzlife.in (“Website”).
By accessing or using our Website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment details (processed via secure third-party gateways)
b. Non-Personal Information
- Browser type and version
- IP address
- Device information
- Website usage data (pages visited, time spent)
c. Health-Related Information (If Applicable)
If you voluntarily provide preferences or concerns related to natural products, we may collect such data solely to improve recommendations.
2. How We Use Your Information
We use your information to:
- Process and fulfil orders
- Manage your account
- Provide customer support
- Improve our products and Website experience
- Send order updates, promotional offers, and newsletters (with your consent)
- Detect and prevent fraud or misuse
3. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enhance user experience
- Remember preferences
- Analyze website traffic
You can control cookies through your browser settings.
4. Sharing of Information
We do not sell your personal data. However, we may share your information with:
- Service Providers: Payment processors, logistics partners, IT support
- Legal Authorities: When required by law or to protect rights
- Business Transfers: In case of merger, acquisition, or asset sale
All third parties are obligated to protect your data.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data, including:
- Secure servers
- Encryption of sensitive data
- Restricted access controls
However, no system is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only as long as necessary for:
- Order fulfilment
- Legal and regulatory compliance
- Business and operational purposes
7. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal data
- Correct or update information
- Request deletion of your data
- Withdraw consent for marketing communications
To exercise these rights, contact us at the details below.
8. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for their privacy practices or content.
9. Children's Privacy
Our Website is not intended for individuals under the age of 18. We do not knowingly collect data from children.
10. International Data Transfers
If applicable, your information may be processed outside your country. We ensure appropriate safeguards are in place.
11. Compliance with Indian Laws
We comply with applicable data protection laws, including:
- Information Technology Act, 2000
- SPDI Rules (Sensitive Personal Data or Information Rules)
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated date.
13. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
- Email: customerfirst@dzlife.in
- Phone: +91 9963 333 271
- Address: G3, First Floor, Banjara Springs, IAS Officers Quarters, Nandi Nagar, Road No. 10, Banjara Hills, Hyderabad – 500034 – Bharat
By using our Website, you consent to the collection and use of your information as described in this Privacy Policy.